I'm . Customers usually go elsewhere for three reasons: they couldn't find you, they didn't trust what they saw, or nobody replied in time. I fix those three things for businesses, starting with independent clinics in Mumbai and Pune. I build every system myself, test it with your team, and look after it once it's live.
( Websites · Google · AI receptionist )
Get found on Google. Answer website enquiries even after hours.
I'm Viraaj. I set up your Google listing, your website and Riya, an AI receptionist for your site, for clinics and small businesses in Mumbai and Pune.
01 Be seen 02 Be trusted 03 Be contacted Mumbai --:--
Scroll ↓About
What I set up
Customers find a business, decide whether to trust it, then get in touch. If any step leaks, they go to someone else and you never find out. I fix all three, and keep a record of every website enquiry.
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01 · Be seen
Search for what you do in your area. Google shows a few businesses at the top of the map, and that's where most people look first.
They call whoever shows up first, even if you're better.
I fix your Google listing, keep reviews coming in steadily and make your details match everywhere, so you show up when someone nearby searches.
Find out where you stand on Google → (opens WhatsApp)
What's included
- Listing fixed (categories, hours, photos, services)
- Review QR card and a simple routine for asking
- Same details on Google, Justdial and Practo
- Weekly posts and review replies
- Short monthly report
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02 · Be trusted
Before people call, they check your website on their phone. If it's slow, outdated or unclear, they go back and pick the next name.
You lose them before they've said a word.
I build the website you want: easy to use on a phone, clear about what you offer, with call and WhatsApp one tap away, and set up so Google can read it.
Is my website losing customers? Ask me → (opens WhatsApp)
What's included
- A page per service
- Call and WhatsApp buttons
- Map and Google reviews
- Every page set up for Google
- Two rounds of changes
- Clinic extras: treatment pages and a visit planner for patients travelling in
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03 · Be contacted
Messages that come in after hours, at lunch or while your team is busy wait for a reply.
By the time someone answers, many have already messaged someone else.
Riya replies on your website, day and night, in English, Hindi or Hinglish. She takes their name, number and preferred time, and sends every request to you.
Ask me to show you Riya → (opens WhatsApp)
When I show you the demo, ask her in Hinglish.
What's included
- Answers from your details: timings, location, services
- Takes name, phone and preferred time
- Every request in your Google Sheet and inbox
- Can add the appointment to Google Calendar
- Leaves diagnosis and fees to your team
- Hands over to your team when unsure
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04 · Behind the scenes
Someone copies each enquiry from chat to a sheet to an email by hand.
On a busy day one slips through, and nobody notices.
Each website enquiry reaches your list, your inbox and your calendar by itself, set up and looked after by me.
Ask me what I'd connect for you → (opens WhatsApp)
What's included
- Website chat, Google Sheets, Gmail and Google Calendar connected
- Tested with your team before launch
- Watched and fixed after launch
Plain terms
You pay half to start and the other half when it goes live. The price is fixed in writing for a year. Your website includes two rounds of changes. There's no lock-in: cancel any time with one month's notice.
How it works
One enquiry, handled.
Here's one real enquiry on my demo clinic's website, from first message to call-back. This is what your customers would see, and what you'd get.
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01 Ask
A customer messages your website at any hour, in their own words.
- …I can answer questions about the clinic or take an appointment request for you.
- Saturday morning checkup ke liye slot milega?
Redrawn from the demo clinic's chat · Demo -
02 Answer
Riya replies and takes their name, number and preferred time.
- Saturday morning checkup ke liye slot milega?
- Haan bilkul, Saturday morning checkup ke liye mil jayega. Kya aap mujhe apna naam bata sakte hain?
- Asha Rao
- Got it. So just to confirm: Asha Rao, phone 99999 XXX99. Shall I go ahead and book this?
Redrawn from the demo clinic's chats · number masked · Demo · names changed -
03 Record
It lands in your enquiry list, your inbox and your calendar. Nothing to copy.
Screenshots from the demo clinic · sample data · Demo · names changed -
04 Confirm
Your team calls back to confirm, with the details already in front of them.
Asha Rao
Your front desk calls her back.
Illustration · Demo · names changed
How I work
Five steps, the same every time, so you always know what's next and what it costs.
- 01
Listen
A short call about how customers reach you today and where they slip away.
- 02
Map
I show you, in plain words, what will be answered, where it goes and who is told. You get a fixed price in writing.
- 03
Build
I set up your website, Google listing and Riya with the tools you already use.
- 04
Test
We try real questions together before anything goes live.
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Launch and look after
I switch it on, watch it closely and keep improving it. You can message me any time.
Questions
Do you only work with clinics?
No. I started with clinics, so the clinic extras are ready, but the same setup works for any business that gets enquiries.
Can you get me to the top of Google?
Nobody can honestly promise a ranking. I fix what Google looks at (your listing, reviews, details and website) and show you every month what changed.
Will Riya replace my receptionist?
No. She covers the moments your team can't: after hours, lunch and busy times. Your team still calls back and confirms.
Is my customers' data safe?
Requests are saved in your own Google Sheet and inbox. To reply, messages pass through the AI service and the automation server I run. Riya never gives a diagnosis or fees.
How much does it cost?
It depends on what you need. After the free check you get a fixed price in writing, before any work starts. Half is paid only at go-live.
How long does it take?
Most websites and Riya go live in about two weeks once I have your details.
Which languages does Riya reply in?
English, Hindi and Hinglish, matching the customer.
Who looks after it once it's live?
I do, personally. Message me on WhatsApp.
Do I need to be good with technology?
No. You keep using WhatsApp, Gmail and Google Sheets the way you already do. I handle the rest.
Free check
Send me your business name. Within one working day you'll get a short, private report: where you show up when people nearby look for you, what they see on your website, and where enquiries slip away, plus the three fixes I'd start with.
- 1. You message me on WhatsApp
- 2. I check your Google, website and replies
- 3. You get the report on WhatsApp
I check it myself and send it within one working day. It's free, and if you'd like a call, just ask.
